How InstantMD Works

Eligibility, visits, prescriptions, and ongoing care. All managed on one platform, all in one place.

All of your care. One platform, one place.

From your first eligibility check to your ongoing care, everything happens right here — guided step by step, with the paperwork handled for you and your clinician.

Guided from first check to ongoing care — no forms to fill, notes drafted for your clinician, and every decision made by your clinician.

0 forms to fillNotes drafted for your clinicianEvery decision made by your clinician
Check My Eligibility
InstantMD video visit with a clinician and patient

One connected platform

The platform that handles every detail —
so your care feels effortless.

Every detail handled. Effortless care.

Custom-built around the Medicare GLP-1 Bridge Program — one platform that guides you through, handling the details for you and your clinician from your first check to ongoing care.

One platform guides you through and handles the details, start to finish.

Care delivered

One calm, guided experience for you.

Coverage

Real-time eligibility

Your Medicare coverage and benefits are read live before you book.

Visit

A focused evaluation

Your record is prepared so your clinician can stay focused on clinical judgment.

Approval

Authorization, automated

The required documentation is prepared and submitted behind the scenes.

Ongoing care

Everything stays connected

Messages, refills, follow-up, and billing live in one secure place.

Running underneath

Automation handles the machinery.

Coverage engineLive Medicare benefit dataCare automationDocumentation and follow-upPrior authorizationPrepared for clinician reviewConnected recordEvery action in one place

Your path

From one check to ongoing care.

Six steps from your first question to ongoing care — and only three of them are yours. The rest run on our platform, and the circle never closes: your care team stays with you.

Six steps — only three are yours. The platform carries the rest.

Your steps — light, quick, guidedInstantMD’s steps — automatic, behind the scenes
  1. 1
    Eligibility checkYou
  2. 2
    Book your visitYou
  3. 3
    Medical evaluationYou + Clinician
  4. 4
    Approval, handledInstantMD · Automatic
  5. 5
    Your pharmacyYou
  6. 6
    Ongoing careInstantMD · Always on

The platform

Built for how Medicare works.

The screens below are the real thing — this is the platform you’ll use.

instantMD

Coverage

Which best describes your Medicare coverage?

Your exact next step, right on screen.

Your next step, right on screen.

Most telehealth platforms were built for cash-pay, with Medicare coverage bolted on later. Ours was written around how Medicare actually works from the first line of code — one platform where your appointments, messages, records, and billing stay connected.

Built around Medicare from the first line of code. Coverage is checked before you book, and your exact cost is confirmed before your appointment.

Your coverage is checked before you book. Your exact cost is confirmed before your appointment.

Eligibility, authorization, and claims move automatically underneath while every clinical decision stays with your clinician.

Eligibility and paperwork move automatically. Every clinical decision stays with your clinician.

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Your care team

Intelligent automation. Clinical judgment.

InstantMD runs on purpose-built AI — real-time eligibility, automated prior authorization, and care workflows that document, schedule, and follow up on their own. All of it clinician-in-the-loop: the platform prepares, your clinician decides.

Purpose-built AI runs eligibility, authorizations, and follow-up — clinician-in-the-loop. The platform prepares. Your clinician decides.

System · Real-time

Coverage Engine

Live connections read your Medicare eligibility and benefits in real time — before you ever book.

System · Automated

Care Automation

Prior authorization, clinical documentation, scheduling, and chronic care follow-up run automatically.

Daniel Gordon, MD

Clinical leadership

Technology works for the clinician — so the clinician can work for you.

InstantMD’s clinical care is led by Daniel Gordon, MD, a University of Pennsylvania-educated physician who completed his residency at Harvard Medical School’s Cambridge Hospital. Board-certified with three decades of clinical experience, Dr. Gordon has spent nearly 20 years focused exclusively on medical weight loss and metabolic health.

InstantMD's clinical care is led by Daniel Gordon, MD — Penn educated, Harvard trained, nearly 20 years exclusively in medical weight loss.

Daniel Gordon, MD

Chief Medical Officer · Board-Certified, Internal Medicine
MD · University of PennsylvaniaResidency · Harvard Medical School, Cambridge HospitalBoard-Certified · Internal Medicine

Support, powered by our platform

Ask us anything.
Answered in seconds.

Around the clock, right here on this page — before you ever share a single detail.

Answers in seconds, 24/7. Once you’re an InstantMD patient, message your care team anytime from your account.

Answers in seconds — anytime, 24/7. Patients message their care team from their account.

MD
InstantMD ConciergeOnline now · replies instantly

Is this really Medicare approved?

You’ve seen how it works. Now see it work for you.

Start with your eligibility check — the platform’s first step, running in real time, right on your screen.

Start with the eligibility check — real time, right on your screen.

Check My Eligibility
Free to checkNo obligationProgram runs through December 2027