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Questions? We’re a message away.
Support at InstantMD works the way the platform works — direct, always on, and built around you. No phone trees, no hold music, no office hours. Start a conversation and our concierge answers in seconds, any hour of the day.
No phone trees, no hold music, no office hours. Message us — our concierge answers in seconds, any hour.
One conversation, every answer — from program questions to your exact next step.
One conversation, every answer.
Support · Message us anytime, 24/7Patients · Message your care team from your accountPrefer to talk? · Ask in chat and we’ll arrange a call
Concierge
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Once you’re a patient, your care team is a message away — right from your account.Callbacks, arranged
Ask in the chat and we’ll set up a call at a time that works for you.Your exact cost is one check away.
The fastest answer we can give you isn’t in a chat — it’s your eligibility check. One question at a time, your coverage confirmed on screen.
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